The latest version of Newfies-Dialer, currently in Beta is soon to be released. In addition to major enhancements to the survey functionality, we have also added AMD (Answering Machine Detection).
AMD (Answering Machine Detection) allows Newfies-Dialer to detect whether the contact answering the phone is a real person answering the call or whether it is a voicemail message.
If the AMD module detects voicemail, then it will listen for the “record-your-message-now” beep and play the message to be left on the contact’s voicemail when recording starts.
For more details and costs of providing and installing the AMD module with Newfies-Dialer platform please contact us.