Analysing Hosted Dialer Campaign Performance

We are sometimes called upon by our hosted dialer customers to investigate why a campaign has not gone as well as expected. There are various factors which may influence the effectiveness including the message, the quality of the list and its relevance to the target...

SMS Broadcast with Twilio

The Newfies-Dialer team have added Twilio to the range of SMS broadcast providers Newfies-Dialer can use, giving our customers even more choice as Twilio has near Worldwide coverage for SMS broadcast at good rates. Our integration with Twilio for mass text delivery...

Plivo Integration Text Messaging | Mass Text

Newfies-Dialer’s integration with Plivo mass text messaging allows you to send hundreds and thousands of SMS text messages directly to your customer’s cell phones in just few clicks. This release of Newfies-Dialer comes with Plivo SMS API integration, so you can now...

10,000 concurrent calls with Newfies-Dialer Version 4

Version 4 of Newfies-Dialer is now in production with a number of our customers. The main enhancement is an increase in capacity, one Newfies-Dialer system can now handle 10,000 concurrent calls, although smaller single server systems are available. To achieve this...

Call Center Dialer with Newfies-Dialer

One of the advantages of using Newfies-Dialer as your call center dialer is that there is little or no customisation or development work to be done to your existing call center phone system. Newfies-Dialer is installed on it’s own server and can be configured to...