Call Center Dialer with Newfies-Dialer

One of the advantages of using Newfies-Dialer as your call center dialer is that there is little or no customisation or development work to be done to your existing call center phone system. Newfies-Dialer is installed on it’s own server and can be configured to...

Upgrading an existing instance of Newfies-Dialer to version 3.9

With the latest 3.9 version and later of Newfies-Dialer, there are some major changes, mostly due to the development to allow time zone dialing, that is to say dialling contacts at an appropriate time according the time zone of the contact. The time zone of the...

New Time Zone Support in Newfies-Dialer

Newfies-Dialer 3.9 has been released with some exciting new features, the most important one being time zone Support, but we also have some new real-time transfer reporting and some new SAAS features for companies selling Voice Broadcasting as a service with our auto...

Creating an Outbound Call Center with Newfies-Dialer and 3CX

We’ve blogged before about how to use other PBX systems to build an outbound call center, but over recent years, a PBX system called 3CX has gained a very good reputation, formerly only available for Windows, but now can be installed on Debian, a step 3CX have taken...