10,000 concurrent calls with Newfies-Dialer Version 4

Version 4 of Newfies-Dialer is now in production with a number of our customers. The main enhancement is an increase in capacity, one Newfies-Dialer system can now handle 10,000 concurrent calls, although smaller single server systems are available. To achieve this...

Call Center Dialer with Newfies-Dialer

One of the advantages of using Newfies-Dialer as your call center dialer is that there is little or no customisation or development work to be done to your existing call center phone system. Newfies-Dialer is installed on it’s own server and can be configured to...

Upgrading an existing instance of Newfies-Dialer to version 3.9

With the latest 3.9 version and later of Newfies-Dialer, there are some major changes, mostly due to the development to allow time zone dialing, that is to say dialling contacts at an appropriate time according the time zone of the contact. The time zone of the...

New Time Zone Support in Newfies-Dialer

Newfies-Dialer 3.9 has been released with some exciting new features, the most important one being time zone Support, but we also have some new real-time transfer reporting and some new SAAS features for companies selling Voice Broadcasting as a service with our auto...