Our Team
Our team of professionals are dedicated towards the excellence in shaping the future of telecommunication by creating the best tools for Call Center and company in needs of Dialing platform.
Newfies-Dialer is developed by Star2Billing, a software company based in Barcelona, Spain. Our team has many years of experience building dialers and real-time communication platforms, and all of it goes into Newfies-Dialer: an auto dialer, voice broadcasting, SMS and call center solution used by call centers, lead generation companies, telecoms operators and organisations that need to reach many people by phone.
What we do
We don’t just sell software. With every plan we provide a Newfies-Dialer system with your VoIP carriers set up and tested, training for your team, ongoing support and upgrades, and monitoring of the servers it runs on. You choose your own carriers, so you always get the best call rates, and we help you pick and configure them.
Our history
Newfies-Dialer has been in continuous development since 2011:
- 2011: a dialer to share health information. Newfies-Dialer was first built to help Kubatana, a non-profit organisation in Zimbabwe, and its Freedom Fone project call people’s phones with information about cholera, malaria and other avoidable health issues. Read the origin of Newfies-Dialer. The first version was released in July 2011.
- 2012: surveys and polling. Version 1.1 added the survey module, the base of today’s IVR builder for press-1 campaigns, phone polls and market research.
- 2013: voicemail detection and scale. Version 2.0 brought answering machine detection, and our benchmark made 1 million calls in under 5 hours on a single server. The same year, Star2Billing launched Emerzia, an emergency alert system for communities, schools and local government.
- 2016: a platform to resell. Version 3 introduced a new IVR platform, and billing with credit card payments made Newfies-Dialer ready for companies selling voice broadcasting as a service.
- 2017 and 2018: call centers. Power dialing, campaign recycling, caller ID by area code and inbound calling turned the dialer into a complete call center tool.
- 2020 and 2021: agents. An agent portal with web-phone, a soundboard, CRM integration and agent reports arrived with Newfies-Dialer v7.
Every release is listed in the changelog.
Meet the team
Joe Roper
Commercial Director
+1 415-937-6673
sales@star2billing.com
Joe leads sales, works with customers and partners, and has written many of the articles on our blog.
Areski Belaid
Chief Technology Officer
+1 415-937-6673
info@star2billing.com
Areski is the author of Newfies-Dialer and leads its development.
Where to find us
Star2Billing is based in Barcelona, Spain. Call us in the USA on +1 415-937-6673 or in the UK on +44 20 8068 2675, or email newfies-dialer@star2billing.com. All our contact details are on the contact page.
Join us
We are shaping the future of telecommunications. If you are talented and passionate about telecoms and want to be part of an extraordinary team, get in touch.