callcenter agentui reporting
AVM (Automated Voice Messaging) is an efficient and low cost... method of reaching thousands of people by phone delivering pre-recorded voice messages and working much the same as any phone call, but the scale and speed that calls can be made can range from… https://ift.tt/ip6STnF
A couple of months ago we blogged about some new call-center... features, we have done on the agent interface where we added a new zero configuration web-phone, a soundboard to manually play pre-recorded messages and some new agent reports to monitor perfor… https://ift.tt/3rCOqwh
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