call center Archives - Newfies-Dialer

How to build an outbound Call Center with Newfies-Dialer and Asterisk/FreePBX

by Joe | Aug 29, 2016 | Blog

Newfies-Dialer is a voice broadcasting system and auto dialer for a Call Center designed make outbound calls and present an IVR for the contact to answer questions or perform other actions. Scenarios where an auto dialer may be appropriate are marketing messages,...

Press 1 Live Transfer and DNC list – Release V2.1

by Areski Belaid | Mar 28, 2013 | Blog

Live Call Transfers allow you to create a telephony application such as To talk to an agent, press one campaign. The call will then be bridged to an agent or queue on a remote PBX

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How to build an outbound Call Center with Newfies-Dialer and Asterisk/FreePBX

Press 1 Live Transfer and DNC list – Release V2.1

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