by Joe | Feb 11, 2017 | Blog
One of the advantages of using Newfies-Dialer as your call center dialer is that there is little or no customisation or development work to be done to your existing call center phone system. Newfies-Dialer is installed on it’s own server and can be configured to...
by Joe | Jan 17, 2017 | Blog
With the latest 3.9 version and later of Newfies-Dialer, there are some major changes, mostly due to the development to allow time zone dialing, that is to say dialling contacts at an appropriate time according the time zone of the contact. The time zone of the...
by Joe | Jan 10, 2017 | Blog
Newfies-Dialer 3.9 has been released with some exciting new features, the most important one being time zone Support, but we also have some new real-time transfer reporting and some new SAAS features for companies selling Voice Broadcasting as a service with our auto...
by Joe | Dec 19, 2016 | Blog
We’ve blogged before about how to use other PBX systems to build an outbound call center, but over recent years, a PBX system called 3CX has gained a very good reputation, formerly only available for Windows, but now can be installed on Debian, a step 3CX have taken...
by Joe | Nov 28, 2016 | Blog
We have just released the latest version 3.8 of Newfies-Dialer. This latest version brings a raft of improvements to the dashboard and reporting to display realtime and historical statistics on the user interface. Much of the work for this release was under the hood,...
