Auto Dialer Software
Call thousands of contacts at once with recorded or text-to-speech messages, detect answering machines, capture keypad responses and transfer interested people to a live agent.
What is auto dialer software?
Auto dialer software processes many calls at the same time. It plays recorded or text-to-speech messages, detects answering machines (AMD), captures the keypad (DTMF) responses entered by the contact, records calls, transfers calls to a live agent and honours Do Not Call lists.
Newfies-Dialer provides all of these functions and is multi-tenant, so companies can offer voice broadcasting as a service to their own customers, and organisations can broadcast emergency, marketing and informational messages to theirs.
Voice broadcasting scenarios
Auto dialer software is most commonly used for the following kinds of campaign:
Emergency notifications
Reverse emergency notification services: broadcast a warning to everyone in an area within minutes.
Community notifications
Less urgent announcements for schools, clubs, religious bodies, organisations and government offices.
Live lead generation
An effective lead generation tool: the contact hears your proposition and presses 1 to talk to a live agent.
Outbound conferencing
Call many people and put them in the same conference, a technique also known as a “virtual town hall”.
Phone polling
Quickly poll many contacts for their opinions and views, and record every answer.
Appointment reminders
Phone or SMS messages that remind people of an appointment, with an optional confirmation key.
Debt control
Remind debtors of overdue payments and connect them to a payment IVR or the accounts department.
Voice and SMS broadcasting
Informational and marketing messages sent to your contacts by voice call, by text message, or both.
Voice message recording
Ring your contacts and let them leave a voice message you can listen to later.
Newfies-Dialer basic features
Auto dialer software needs a number of other features to stay within the law and to deliver messages effectively. Newfies-Dialer includes:
- DNC: Do Not Call, offers the contact an option to be removed from the contact list.
- Scheduling: schedule campaigns to start and stop at set times.
- AMD: Answering Machine Detection, leave a different message on an answering machine, or simply hang up the call.
- Automatic retry: call contacts again where the number was busy or unavailable.
- Call until confirm: call until the contact accepts delivery of the message by means of a touch tone.
- Text to speech: personalise the message to each contact using text to speech.
- Scalability: can be scaled to deliver millions of calls per day.
- Web based: operated from any web browser on any hardware.
- Comprehensive reporting: statistics exportable in a range of formats for external analysis.
Get started with Newfies-Dialer
A voice broadcasting service with Newfies-Dialer auto dialer software needs three things, and we take care of the first one:
Step 1: Hosting, included
We run Newfies-Dialer on our own servers for you, with the capacity of your plan guaranteed. Your own dedicated servers are possible if you have a business or technical need.
Step 2: Phone service
Most commonly a SIP provider, but a VoIP PBX or PRI phone lines work too. You pay your carrier’s call rates directly.
Step 3: Internet connection
To install the system, connect remotely for administration, and make outbound calls over VoIP.
Getting started is easy. Look at our plans, or contact us for a demo.
Frequently asked questions
How many calls can Newfies-Dialer make?
From 10,000 calls a day on the 25-port plan up to 1 million calls a day on 2000 ports, with larger plans on demand. See the plans and pricing.
Do I need my own carrier?
Yes. You choose your own VoIP carrier and pay their call rates directly, which keeps call costs low. We can recommend carriers and help you set them up.
Can I install it on my own servers?
Yes, if you have a business or technical need, but there is no cost saving: hosting on our servers is included in the price and guarantees the stated capacity.
Ready to try out Newfies-Dialer?
We provide one of the best call-center platforms for auto dialing, voice broadcasting and phone surveys.