Autodialer Guides and Documentation
Everything we have written about the autodialer, in one place. Pick the guide that matches what you want to do, or start with the one-page summary.
What Newfies-Dialer does
One guide per way of using the dialer, from mass voice broadcasting to campaigns that hand hot leads to your agents.
Auto dialer software
Call many contacts at once with recorded or text-to-speech messages, detect answering machines, capture keypad responses, record calls, transfer to agents and honour Do Not Call lists.
Voice broadcasting software
Outbound calls to your whole list for marketing, political polling and emergency notifications. A low-cost way to reach a lot of people in a short time.
Call center software
A tool for any outbound call center's sales, marketing and contact work, with the capacity to make tens of thousands of calls per hour.
Press-1 campaigns
Call your contacts, play your proposition and invite them to press 1 to speak to an agent right away.
Live lead generation
Why press-one campaigns are such an effective sales tool: more people reached in less time, and only the interested ones get through to your team.
Phone surveys
Polls to find out what customers want, campaigns to announce a new product, and satisfaction surveys to check it meets their needs.
How it works
The mechanics behind the campaigns, and a short overview if you are short on time.
Auto dialing, step by step
Numbers are dialed automatically; on answer the system tells a person from a machine and takes the action you configured for each case.
Auto dialer in call centres
The roles Newfies-Dialer can play inside a call centre, and some of the ways it is typically deployed.
Newfies-Dialer at a glance
A one-page summary of the features and benefits, with a live demo sign-up and a way to contact us.
Selling Newfies-Dialer
Offer voice broadcasting as a service, or refer customers and earn a commission.
Reference
The release history and the product documentation.
Change log
Every Newfies-Dialer release, with the features and fixes each one added.
Documentation
Getting started, importing contacts, building IVR applications, voice and text messaging, tenants and video training.
Frequently asked questions
Short answers to the questions we get asked most about the dialer, pricing and telephony.